Shipping & Handling Policy

Shipping & Handling

Domestic Shipping (within India)

All shipping within India is free of cost.

In stock orders are dispatched in 2 to 3 working days and backorders are dispatched within 3 to 4 weeks through a trusted courier service.

A tracking code will be provided in the confirmation email once the order has been dispatched.

We can only ship one order to one shipping address. If you wish to send multiple items to more than one address, please place one order per shipping address.

We cannot change the shipping address once the order has been placed. We aim to confirm all dispatched within 48 hours of receiving your order confirmation.

For all other queries, please e-mail us at info@jasminum.in and we will be happy to help.

International Shipping

Note: International shipments sometimes may attract additional duties and taxes that may be levied on an order once it has reached the destination state or country. In all cases, the customer is liable to clear any such additional charges with the courier company in order to release the goods. Unfortunately, we are unable to state the exact amount of such charges at the time an order is placed since charges vary widely between states and countries.

In stock orders are dispatched in 2 to 3 working days and backorders are dispatched within 3 to 4 weeks through a trusted courier service.

A tracking code will be provided in the confirmation email once the order has been dispatched.

International shipping is charged on the volumetric weight of each order (displayed during checkout), irrespective of the location of the country.

Please note that our shipments are made door-to-door only so we are unable to deliver to a PO Box. The courier will attempt to deliver to your shipping address three times if you are unavailable. They will also get in touch with you on the phone or via e-mail, so please keep a look out for such correspondence.

We can only ship one order to one shipping address. If you wish to send multiple items to more than one address, please place one order per shipping address.

We cannot change the shipping address once the order has been placed. We aim to confirm all dispatched within 48 hours of receiving your order confirmation.

For all other queries, please e-mail us at info@jasminum.in and we will be happy to help.

FORCE MAJEURE: JASMINUM shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control, including, but not limited to acts of god, terrorism, riots, etc.